Suman Das
Cloud & Infrastructure Engineer | AWS & GCP | Linux | Python | Incident Management
- Role
- System Engineer at Tata Consultancy Services
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Suman Das
I’m a System Engineer at TCS, focused on production support, cloud infrastructure (AWS & GCP), and automation. I’ve reduced downtime by 25% using cloud-based alerting and health checks, improved reliability by 30% via Python-driven automation, and consistently resolved P1/P2 incidents with high SLA compliance (95%+ client satisfaction).Open to cloud support, DevOps, or infrastructure roles—especially those that offer exposure to Europe or involve migration projects.
Experience
System Engineer
Dec 2021 — Present · Kolkata, IN
System Engineer | Tata Consultancy Services | Dec 2021 – Present• Managed production support across AWS/GCP and Linux, reducing downtime by ~25% with proactive monitoring and automation.• Automated health checks using Python + AWS (CloudWatch, Lambda), achieving ~30% improvement in system performance and reliability.• Resolved P1/P2 incidents via ServiceNow, maintaining SLA compliance and achieving 95%+ client satisfaction.• Supported CI/CD deployments with Jenkins—troubleshot build failures to ensure on-time, stable releases.• Collaborated with cross-functional teams to define, design, and release business-critical application updates.
Education
University of Engineering & Management (UEM)
Bachelor of Technology - BTech
2016 — 2020
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