Suman Bhowmick
GCC Manager at Amazon
- Role
- Manager, Gcc - L6 at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Suman Bhowmick
Dynamic & accomplished professional with 16+ years of extensive experience across diverse…
Experience
Manager, Gcc - L6
Apr 2025 — Present · Hyderabad, IN
Education
Lumding College
Bachelor of Commerce (B.Com.)
2003 — 2006
Skills
- Team Management
- Customer Experience
- Process Improvement
- Service Delivery
- Customer Service
- Business Analysis
- Capacity Planning
- Scheduling
- Technical Recruiting
- Call Centers
- Bpo
- Management
- Telecommunications
- Forecasting
- Performance Management
- Contact Centers
- Employee Engagement
- Workforce Management
- Team Leadership
- Business Process Improvement
- Outsourcing
- Business Process Outsourcing (Bpo)
- Customer Relationship Management (Crm)
- Leadership
- Customer Satisfaction
- Vendor Management
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