Sumaiya Memon
Client Services Manager @ Akamai Technologies | Customer Success, Strategic Account Management
- Role
- Client Services Manager at Akamai Technologies
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Client Services Manager
Jul 2023 — Present
Customer Success | Strategic Account Management | Customer Advocacy | Enterprise Stakeholder Management | Technical Advisory | Product Adoption & Optimization | Risk Mitigation | Value Realization• Enhanced customer experiences by serving as an internal advocate for client needs across product and engineering teams. • Identified opportunities for expansion and adoption of additional features, fostering long-term strategic partnerships. • Developed skills in client relationship management, product optimization, and cross-functional collaboration.• Representing customer needs internally with product, engineering, and support teams to ensure issues are addressed and improvements are made.
Education
M.H. Saboo Siddik College of Engineering - India
Bachelor of Engineering - BE
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