Sumaiya Khan

Customer Experience | Compliance Manager | Operations | Payroll | Banking | Insurance

Role
Vice President Customer Experience at Zooper
Location
Pune District, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sumaiya Khan

I am a seasoned professional with over two decades of extensive experience in Global…

Experience

  1. Vice President Customer Experience

    Zooper

    Jul 2025 — Present · Maharashtra, IN

Education

  • XLRI - Xavier School of Management, Jamshedpur

    Certificate, Human Resources Management and Services

  • Pune University

    Bachelor of Commerce (B.Com.), Costing & Marketing

    2005

Skills

  • Business Process Improvement
  • Recruiting
  • Payroll Processing
  • Customer Service
  • Insurance
  • Process Improvement
  • Customer Relations
  • Outsourcing
  • Customer Relationship Management (Crm)
  • Coaching
  • Service Delivery
  • Business Analysis
  • Employee Relations
  • Call Centers
  • Business Development
  • Team Building
  • Management
  • Customer Satisfaction
  • People Management
  • Time Management
  • Bpo
  • Talent Acquisition
  • Business Process Outsourcing (Bpo)
  • Policy
  • Banking
  • Team Management
  • Performance Management
  • Change Management
  • Problem Solving
  • Leadership
  • Operations Management
  • Vendor Management
  • Business Process
  • Supervisory Skills
  • Payroll

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Sumaiya Khan — Vice President Customer Experience at Zooper in Pune District, MH, IN | Unifers