Sumaia Aktar
Enterprise Technical Support Specialist @埃森哲
Toronto, ON, CA
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+91 *********19
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WORK HISTORY
Jun 2025 — Present
Enterprise Technical Support Specialist @埃森哲
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St. Catharines, ON, CA
Technical troubleshooting for enterprise platforms, specializing in API, integration, and system issue resolution using monitoring tools like Datadog and platforms such as Salesforce and Jira. Manage and resolve support tickets while maintaining strong SLA compliance, with effective documentation using Notion and Retool.
ABOUT SUMAIA AKTAR
With over 4 years of industry experience in software development (Java), 1 year in…
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