Suma Jangirala
Cognizant-SPE | Mortgage Servicing | Ex-Wipro | Senior Risk Analyst | Fraud Risk Specialist | Transaction Monitoring & Chargeback Expert | Ex-Wipro | Financial Crime Investigator | KYC/AML
- Role
- Senior Process Executive at Cognizant
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Suma Jangirala
I’m a dedicated Fraud Investigation Specialist with over 3 years of proven success at…
Experience
Senior Process Executive
Sep 2024 — Present
Reviewed borrower emails to identify complaints, documentation requests, and complaint triggers.Handled end-to-end complaint resolution and collaborated across departments to expedite cases.Ensured full compliance with mortgage servicing regulations.Maintained accurate records of interactions, CCIDs, and complaint case documentation.Delivered clear, timely written communication with empathy and precision.
Education
Avanthi Institute of Engineering & Technology
Bachelor of Technology - BTech
2017
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