Sumit Raj

About Sumit Raj

PMP-certified, results-driven Project, Program and Product Manager with 20+ years of experience delivering complex, high-impact technology solutions across Finance, Insurance, HRO, and L&D domains. Skilled in end-to-end project and product lifecycle management, leading cross-functional teams, and driving innovation through automation and AI/ML integration. Proven expertise in enterprise transitions, SaaS implementations, and digital transformations, consistently achieving on-time, in-scope, and on-budget outcomes. Strong foundation in Agile and Waterfall methodologies, with a focus on continuous improvement and delivering scalable business value.

Experience

1. Project Manager

   Infosys

   Mar 2022 — Present · Bengaluru, IN

   Program manage multiple simultaneous projects ensuring timely, in-scope delivery aligned with business objectives. Oversee application transition activities, managing end-to-end migrations, support frameworks, and operational handovers. Drive product development initiatives, translating client feedback into impactful product enhancements. Collaborate across engineering, design, and business teams for seamless execution and customer satisfaction.Product Development InitiativesLive Enterprise Application Management (BizOps) Solution:• Leading the development of a cutting-edge BizOps solution, designed to deliver intelligent case management and workflow automation across multiple business domains.• Leveraging AI-driven analytics to enhance operational productivity, decision-making, and continuous process optimization.Accounts Payable on Cloud (APOC):• Contributed to the design and development of APOC, a transformative SaaS platform aimed at automating the Accounts Payable function.• Integrated Agentic AI-powered agents for end-to-end invoice processing, streamlining operations, reducing manual intervention, and enhancing efficiency across regions.Key Projects at InfosysModern Data Architecture Development – Global Insurance Client:• Led migration of legacy systems to a modern data architecture for a major global insurance client.• Implemented Snowflake and integrated multiple enterprise systems to streamline data flow.• Enhanced data accessibility, scalability, and analytics capabilities across business functions.• Enabled efficient, data-driven decision-making and improved operational productivity.APOC Agentic AI Implementation (UK-based Global Client):• Led the implementation of an Agentic AI-powered APOC solution for the finance team of a UK-based global enterprise, enabling intelligent automation of accounts payable processes.• Enhanced decision-making, reduced manual intervention, and significantly improved operational efficiency across regions.

Education

• Indira Gandhi National Open University

  Certificate in Computing

  2003 — 2004

• Project Management Institute

  Project Management Professional (PMP)®

• ICFAI

  Master of Business Administration (MBA)

  2010 — 2013

• Delhi University

  B.A, Pass

  2000 — 2003

Skills

• Requirements Analysis
• Cloud Computing
• Service Delivery
• Network Security
• Business Analysis
• Transition Management
• Windows Server
• Office 365
• Pre-Sales
• Computer Networking
• Management
• Bpo
• Business Process
• Resource Management
• Team Management
• Erp
• IT Service Management
• Sap
• Leadership
• Computer Security
• System Testing
• Microsoft Azure
• Project Management
• Network Administration
• Sdlc
• Solution Architecture
• Business Process Design
• Software Project Management
• Itil
• Worflow Implementation
• Outsourcing
• Solution Implementation