Sulman Awais
Technology Manager @Travelopia
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2023 — Present
Technology Manager @Travelopia
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GB
EDUCATION
2004 — 2007
City St George’s, University of London
BEng (Hons), Media Communication Systems
SKILLS
Technical SupportBusiness AnalysisStrategyCloud ComputingMicrosoft OfficeSalesCustomer ServiceBusiness IntelligenceProject ManagementVendor ManagementEnterprise SoftwareSharepointSaasCrmManagementBusiness DevelopmentDigital MarketingTeam LeadershipSalesforce.comOnline AdvertisingAccount Management
ABOUT SULMAN AWAIS
A highly experienced Technical Support Manager with over 15 years of experience working in Technical Support Teams. A history of successfully setting up and managing multi-tiered support teams with a customer centric focus. Very proactive strategic thinker always looking to improve processes and workflows to drive better results. Excellent at collaborating with Stakeholders and Engineering teams to drive the best customer service experience and high CSAT.
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