Shelby Sullivan
Strategic Solutions Analyst
- Role
- Strategic Solutions Analyst at Waystar
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Shelby Sullivan
I am an Admission Recruiter where I meet with prospective high school students and their…
Experience
Strategic Solutions Analyst
May 2022 — Present · Louisville, KY, US
Provides overall support needs for a defined set of strategic clients -Serves as an escalated point of contact for a defined set of strategic clients -Aims to build positive, long-lasting, rapport with a defined set of strategic clients -Provide ongoing training to a defined set of strategic clients on Waystar solutions and educates on available resources-Leads strategic client and partner conference calls related to open case reports, training needs, complex account customizations, and/or escalated issues-Strives to meet and exceed Support KPIs between Waystar and strategic clients -Performs miscellaneous job-related duties as assigned by Client Operations leadership-Tier I Technology Certified
Education
Bellarmine University
Bachelor’s Degree
2011 — 2015
Sacred Heart Academy
High School
2007 — 2011
Bellarmine University
Master's of Arts in Communication
2016 — 2018
Skills
- Leadership
- Organization
- Powerpoint
- Communication
- People Skills
- Research
- Social Networking
- Enthusiast
- Microsoft Office
- Public Speaking
- Teamwork
- Community Outreach
- Event Planning
- Time Management
- Student Engagement
- Social Media
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