Kimberly Sullivan
Senior Vice President, Chief Revenue Cycle Officer
- Role
- Senior Vice President and Chief Revenue Officer at PeaceHealth
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kimberly Sullivan
I am a mission-driven healthcare executive with 25+ years of experience leading growth and modernization across large, multi-state health systems. My expertise spans revenue cycle optimization, payer strategy, digital innovation, and healthcare finance. I have a proven record of elevating financial performance and strengthening organizational capabilities to deliver sustainable success and enhance trust, access, and outcomes for patients, providers, and communities.As a leader, I am a force multiplier—empowering people by unifying teams around a shared vision and aligned strategies. By fostering trust and accountability, I enable teams to unlock their collective potential and focus on care and results that matter.
Experience
Senior Vice President and Chief Revenue Officer
Oct 2022 — Present · Vancouver, WA, US
Catholic health system with $4B in net revenue, operating 9 hospitals and 160+ clinics, serving Washington, Oregon, and Alaska.Lead an 800-member team with a $90M budget overseeing enterprise-wide revenue cycle operations, payer contracting, and value-based care strategy. Partner with executive leadership to optimize net revenue, enhance the patient experience beyond clinical care, and align performance with mission-driven goals.• Financial Performance: Delivered $42.8M in incremental net revenue in FY25 through market-competitive pricing, underpayment recovery, and revenue integrity initiatives. Strengthened overall yield and improved financial resilience amid margin pressure.• Payer Strategy: Negotiated enterprise contracts focused on equitable reimbursement, risk mitigation, and policy protections. Enhanced payer alignment, improved contract performance, and established a foundation for long-term, sustainable partnerships.• People and Culture: Elevated caregiver engagement from 3.9 to 4.1—exceeding national benchmarks—through improved communication, leadership visibility, and recognition. Implemented market-based wage adjustments while maintaining net-neutral operating cost, reinforcing equity and retention across a distributed workforce.• Patient Experience and Access: Insourced and integrated all patient-facing financial operations to deliver a unified, digitally enabled experience that improved transparency, strengthened satisfaction, and earned Bronze recognition for Best Customer Service at the 2025 U.S. Customer Experience Awards.
Education
UC Santa Barbara
Bachelor of Arts - BA, Economics
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