Suleyman Huseynzada

Experience

1. Information Technology Supervisor

   Passion Dental

   Jan 2023 — Present · Marlborough, MA, US

   Provide the vision and leadership in the planning, developing, and implementation of a group‐wide information technology systems strategy- Manage the activities of the IT staff, which includes managing 3rd party service providers- Manage different projects of moderate scope and complexity, a portion of a large project, or multiple smaller projects simultaneously- Monitor support issues, executes resolution plans, and reports progress to management- Proactively maintain systems and executes preventative maintenance plans- Execute day-to-day management and operations of systems and networks- Administer networks and systems (implementation and support of servers and network infrastructure) local and in Azure cloud- Recommend, design and deliver improvements to the network and systems to meet changing demands and new technology advances- Maintain up-to-date technical documentation on the network, including Network Topology diagrams, back-up and restore procedures, security procedures and operational processes- Help Desk Supervision: Responsible for managing the help desk system and ensuring that all incoming support requests are documented, prioritized, and addressed in a timely manner- Working technical competency in the following supported platforms: Microsoft Windows Servers 20••••22, MS Hyper-V/VMWare/ESXI/VCenter Hypervisors, Enterprise networking/firewalls systems, Group Policy management and configuration, Scripting/Automating, Bitlocker, SQL Server, Win 7-11, Red, Microsoft Office, Microsoft Azure cloud, Backup and Disaster recovery.