Suleyman Aydin
IT Support Technician @Just It
Signup · Get unlimited contacts
WORK HISTORY
IT Support Technician @Just It
End-User Support: Providing software and hardware support to users for daily operations- Account Management and Setup: Creating and managing user accounts on M365, Exchange, and Active Directory- Device Setup and Management: Configuring, deploying, and maintaining company devices such as laptops and mobile phones- System and Network Administration: Maintaining physical and virtual servers, managing networks, and performing backup operations- Training and Documentation: Conducting end-user training, preparing knowledge base (KB) documentation, and standardizing processes- Problem Resolution: Assessing and resolving technical issues, managing tickets through the ticketing system, and ensuring timely resolutions- Projects and Process Improvement: Actively participating in IT infrastructure enhancement projects and implementing new processes.
EDUCATION
Erciyes University
Bachelor of Science - BS
ABOUT SULEYMAN AYDIN
Valuable experience in the IT industry as both an IT Support Technician and a QA Test Specialist-IT Support Technician: Skilled in troubleshooting and resolving IT issues, managing M365 and Active Directory accounts, and configuring hardware and software. Proficient in network administration, system backups, and providing exceptional end-user support-QA Test Specialist: Experienced in test automation using Selenium WebDriver and Java, following Agile-Scrum methodologies. Strong skills in test case design, execution, and reporting across all phases of the STLC.Passionate about technology, process improvement, and delivering high-quality results.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.