Suleman Ibrahim

Store Manager @EE

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2007 — Present

Store Manager @EE

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GB

Dual-Store Management • People Management • Leadership • Customer Services • Commercial Awareness • Business Development • Performance Management • KPI’s• Targets • Staff Development • Stock Controls • Record Keeping• Banking Processes • Reconciliations • Issue Resolution• Forecasting • Budget Adherence • Resourcing • Branch Transformation • Recruitment

SKILLS

Team ManagementCustomer ExperienceMobile TechnologyRecruitingPeople DevelopmentSales ProcessTeam LeadershipKey Performance IndicatorsDirect SalesRetailMobile DevicesSales ManagementRetail SalesTelecommunicationsMobile CommunicationsPerformance ManagementCustomer RetentionCustomer ServiceVoipCustomer SatisfactionStore ManagementAccount ManagementChange ManagementSalesWirelessManagement

ABOUT SULEMAN IBRAHIM

Headline: Retail and Customer Services Manager specialising in Telecommunications and Insurance Able to Relocate Summary:Proven success in transforming underperforming businesses and improving processes, services, efficiencies and performance. Commercially astute and can recognise potential business opportunities. Remains self-educated in regulatory obligations. Utilises leadership abilities to motivate and influence a team to work as a unit and deliver outstanding results, and actively supports the professional development of the workforce. Strong communicator, and bi-lingual, and can converse at all levels. Establishes excellent client, colleague and stakeholder relationships. Proficient in project management, analysis, report production, resourcing and financial controls.

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Suleman Ibrahim — Store Manager at EE in London, GB | Unifers