Sukumar Manna

Operations Analyst @Bank of America

Dallas-Fort Worth, TX, US

Identify gaps in our process flow by working with different production associates of RPS to determine what steps need to be taken to streamline the process more efficiently.• Processes transactions in one or more of the company\'s internal operations to support internal and external, mortgage as well as credit card customers.• LA Salle client Subject matter expert and good resources for peers. • Various and complex item processing functions as necessary, under general supervision of managers.• Responsibilities for: reporting, reviewing and processing transactions, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, and performing other support operations functions as required.• Mail sorting, Check research, Check misposting correction, Countrywide Expert payment System operation, Interdepartmental Bankruptcy, Escrow, Customer service correspondence, Principal payment processing, Escrow Payment processing, Federal payment Deposit, Payoff Federal deposits. Operator rejects research, Keying, problem solving techniques.