Sukriti Chettri
Business Analyst @Tata Consultancy Services
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WORK HISTORY
Business Analyst @Tata Consultancy Services
Pune, IN
EDUCATION
SPPU
Bachelor of Engineering - BE
Pune University
Bachelor of Engineering
ABOUT SUKRITI CHETTRI
About me:I’m Sukriti Chettri, a Business Analyst with 5 experience in large-scale application transitions, process optimization, and stakeholder collaboration across global regions. At TCS, have successfully led the transition of 118 applications to 80 team members, saving 2,400 hours through strategic planning. Have also taken on the roles of PM, Scrum Master, and BA for a 7-month project, delivering two sprints ahead of schedule. My work includes managing 7+ Mendix applications, configuring ServiceNow modules such as Incident, Problem, Change Management, and ITOM, and creating wireframes. Gather, analyze, and groom business requirements, create BRDs and FRDs, and manage backlogs using Jira and Azure DevOps. I conduct SIT and UAT, oversee the full SDLC, and use tools like SQL, Postman, Excel, Power BI, Visio, and Confluence for analysis, reporting, and documentation. Leveraging Agile/Scrum practices, strong communication, and stakeholder management skills, have consistently improved delivery efficiency by 5–10%, avoided escalations, and maintained zero spillovers.
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