Suki Bains

Sales Executive @Nk Motors

Derby, GB

a Sales Consultant at NK Motors, I am responsible for delivering exceptional customer service and achieving consistent sales performance in both new and used car markets. My role focuses on understanding customer needs, presenting tailored vehicle solutions, and guiding buyers through every step of the sales process.Key Responsibilities: • Provide professional, knowledgeable assistance to customers on a wide range of new and pre-owned vehicles. • Consistently meet and exceed monthly sales volume and profitability targets. • Conduct test drives, vehicle appraisals, and financing discussions to support customers in making informed purchase decisions. • Maintain up-to-date product knowledge of all vehicle models, features, and industry trends. • Manage the complete sales process, from initial inquiry to final delivery, ensuring customer satisfaction at every stage. • Build and maintain long-term relationships with customers through follow-ups and aftersales support. • Accurately complete sales documentation and maintain CRM records in line with company standards. • Collaborate closely with the finance and service departments to ensure a seamless customer journey.Key Achievements: • Exceeded sales targets consistently in both new and used vehicle categories. • Contributed to increased dealership profitability through upselling, cross-selling, and securing repeat business. • Recognized for exceptional customer service and receiving high satisfaction ratings.

Bemrose Community School

GCSE