Sukhvinder Shergill

Guest Experience Specialist @Rocky Mountaineer

Vancouver, BC, CA

Accountable for Customer’s overall journey, customer health, and customer satisfaction.• Responsible for single point of contact for the Customer throughout the Customer’s lifecycle,• Define measurable success plan with clear outcomes.• Effectively network within accounts to achieve successful execution• Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources,• Generating new ideas and innovation by sharing resources and new ways for customers satisfaction• Conducted process training teams and updating the changes.

S.N.S.P.S

Matric

Kurukshetra University, Kurukshetra

Bachelor’s Degree