Sukhdeep Uppal
Senior Project Manager @Legal & General
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WORK HISTORY
Senior Project Manager @Legal & General
Delivery of L&G’s Cash Savings proposition, supporting strategic objectives to broaden retail product offerings and enhance customer financial wellbeing to a hard go live to ensure client confidence remains intact.• Led a time-critical platform integration with a regulated banking partner, managing a delivery budget of £1.2 million, where delays would have triggered contractual financial penalties and reputational damage due to FCA commitments and a publicly announced launch date. • Directed a cross-functional delivery team of 25, including Business Analysts, Developers, Testers, Product Owners, and Compliance SMEs, across onshore and offshore locations. • Introduced structured sprint planning, retrospectives, and performance tracking, improving collaboration, accountability, and delivery consistency. • Utilised technologies including Salesforce, AWS, Jira, and Confluence to manage delivery, integrations, and reporting across the programme. • Oversaw third-party onboarding and technical integration, ensuring robust due diligence, data protection, and alignment with customer experience standards. • Embedded regulatory compliance throughout the delivery lifecycle, meeting FCA requirements and supporting internal audit readiness. • Maintained strong stakeholder engagement, providing clear reporting to senior leadership and facilitating timely decision-making. • Delivered key milestones on schedule and within budget, mitigating risks and ensuring readiness for public launch.
EDUCATION
Kingston University
Degree: BSc Hons, Business Information Technology
Havering College
A Levels, A Levels
SKILLS
ABOUT SUKHDEEP UPPAL
With a dual career as a Project Manager and Restaurant Owner, my journey has been marked by a commitment to innovation and excellence. At Cambridge University Press & Assessment, my role centered on overseeing the RFP process, vendor selection, and project roadmap creation, aiming to enhance sales and digitization efforts. My leadership at Tandoori Lounge led to multiple awards, including the coveted Good Food Award, establishing the restaurant as a prominent culinary destination.My expertise lies in applying meticulous attention to detail and robust project management techniques to both IT projects and the hospitality industry. Collaborating with stakeholders at various levels, my efforts have focused on optimizing digital platforms and spearheading transformative initiatives. The ability to balance the demands of the tech world with the creativity of the culinary arts is a testament to my versatile skill set and adaptability.Key Highlights• 20+ years driving project delivery, project management and programme management across all IT systems and business processes.• Led the infrastructure delivery of all systems following a £17bn acquisition.• Delivery of a new 3D tool to over 1500 international stores to be used by plus colleagues saving an estimated £4.5m annually over 5 years.• Creation of cutover strategy to migrate over 50 applications and 120 servers as part of an infrastructure overhaul.• Delivery and migration of over 5 million customer accounts as part of one of the biggest banking divestment projects in the UK, leading to the creation of TSB Bank whilst managing a digital banking budget of over £25m• Transformation of an onboarding proposition for large corporate clients aimed at generating savings of over £7.5m annually through automation and decommissioning of time-consuming paper-based processes.
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