Sukhjit S V.
Service Delivery Project Lead & Scrum Master @BMO
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WORK HISTORY
Service Delivery Project Lead & Scrum Master @BMO
Toronto, ON, CA
Lead end-to-end ATM vulnerability remediation and patching for 3,500+ physical ATMs and 4 critical server applications across Dev, QA, and Production, orchestrating deployments via SCCM and tracking lifecycle in JIRA/Azure DevOps-Oversee patching for key ATM applications, including Transaction Gateway (TG), ensuring secure digital transactions across Canada & US, monitoring performance and compliance with Dynatrace and Qualys.Collaborate with security architects, DevOps, and engineering teams to identify risks using Qualys, Dynatrace, CrowdStrike, and Prisma Cloud-Manage SCCM for patch deployment, SCOM and Dynatrace for performance monitoring, ServiceNow for change management, and Qualys for compliance scanning and automation-Generate and analyze patching insights using Power BI, Tableau, and Excel dashboards for weekly reporting-Present executive-level status reports and dashboards, built in Power BI and Excel, to ATM Director, Cybersecurity VPs, and senior leadership-Serve as primary point of contact for exception requests via VCMER and GRCe in ServiceNow, ensuring secure remediation under scope or timeline constraints-Partner with engineering to design, test (using Selenium), and deploy consistent GPOs (Group Policy Objects) across ATM server environments, with configurations managed in GitHub Actions-Coordinate with vendors (NCR, CrowdStrike, Qualys) to validate patch effectiveness and application compatibility, utilizing Postman and Swagger for API testing where applicable-Secure approvals from CAB and senior management for production changes through ServiceNow.Mentor team members on patching strategy, JIRA/Azure DevOps ticket lifecycle, and secure deployment best practices-Ensure risk-based vulnerability management aligns with cybersecurity frameworks: NIST CSF, ISO 27001, CIS Controls, Zero Trust, PCI DSS, SOX, HIPAA, GDPR, leveraging tools like Qualys and CrowdStrike for control validation.
EDUCATION
Sheridan College
Diploma of Education, Marketing/Marketing Management, General
International Scrum Institute™
Certification Scrum Master Accredited Certification
ABOUT SUKHJIT S V.
I’m an Agile Project Manager and Scrum Master with more than nine years of experience leading complex programs across banking, finance, and telecom. My career has centered on one mission, delivering secure, compliant, and high-impact technology solutions that move organizations forward.I’ve led enterprise programs spanning cloud migration, cybersecurity, payments, and digital transformation. From coordinating multi-team Agile delivery for ATM patching across 3,500 machines to driving Azure migrations for global banking applications, I combine structure with adaptability to help teams deliver on time, on budget, and with confidence.My work sits at the intersection of agility and governance. I’ve managed regulatory programs under frameworks like NIST CSF, ISO 27001, and Basel integrating security, compliance, and risk management directly into Agile workflows. Whether leading PI planning sessions, backlog refinement, or release governance, my focus is consistent, align technology outcomes with business and regulatory priorities.As a servant leader, I believe in creating clarity for teams and trust for stakeholders. I coach cross-functional groups in Scrum, SAFe, and Kanban to improve velocity, collaboration, and predictability. I partner with cybersecurity, DevOps, and compliance teams to eliminate bottlenecks, strengthen release quality, and ensure that every sprint delivers measurable business value.I hold multiple certifications including SAFe Agilist, Scrum Master, and Product Owner/Product Manager, along with specialized training in CISSP Security, AI for All, and Cloud Computing. My toolkit spans Jira, Confluence, Azure DevOps, Planview, ServiceNow, Splunk, and Power BI, tools I use to create transparency, track risk, and enable data-driven decision-making.At the heart of every project I lead is a simple goal: to deliver technology that’s secure, compliant, and future-ready, helping organizations build resilience, reduce risk, and create meaningful impact through disciplined agility.
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