Sukhjinder Singh
Service Delivery Leader @ MetLife | Information Technology, Information Security, Global Resilience and Corporate Security, Program Management
- Role
- Service Delivery Leader at MetLife
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sukhjinder Singh
As a delivery Leader, I am privileged to spearhead enterprise-level initiatives in Information Security, Global Resilience,and Corporate Security and Infrastructure. With over 15+ years of expertise in this domain and certifications in PMP, PRINCE2, Scrum Master, and ITIL, I bring a strategic approach to delivering impactful results.My role encompasses managing multimillion-dollar budgets, resource planning, and large-scale IT and IS programs collaborating with business and IT leadership to align initiatives with organizational goals. Leveraging my technical expertise in networking, unified communication, data center management, architecture, databases, and security, I employ both agile and waterfall methodologies to execute projects seamlessly.I take pride in leading diverse teams of Project Managers, Engineers, and Analysts, fostering collaboration, clear communication, and shared success across stakeholders. My strengths lie in vendor management, porfolio governance, chargeback billing design, and implementing robust information security practices.Driven by a mission to safeguard Organizations and propel their strategic vision, I strive to uphold excellence and resilience in every aspect of delivery.
Experience
Service Delivery Leader
Sep 2024 — Present · IN
Education
Swami Vivekananda Subharti University, Meerut
PGDCA, Information Technology
2018 — 2019
Swami Vivekananda Subharti University, Meerut
Master of Business Administration - MBA, Information Technology
Delhi University
B.Com
2003 — 2006
Skills
- Service Desk Management
- Avaya Unifed Communications
- Solutions Design
- Business Process
- IT Operations
- Voice Over Ip (Voip)
- Voip
- Data Center
- Enterprise Network Management
- Business Process Automation
- Avaya Contact Center Applications
- Management
- Avaya Technologies
- Service Delivery
- Telecommunications
- Voice Architecture
- Business Analysis
- Digital Strategy
- Incident Management
- Contact Centre
- Artificial Voice Intelligence
- Project Management
- IT Project & Program Management
- IT Operations Management
- Team Management
- Information Technology
- Contact Centers
- Wan
- Voice/Data Converged Solutions
- Avaya
- Servers
- Itil
- Avaya Products
- Nice Perfrom Certtified Adminsitrator
- Vendor Management
- Technical Resource Management
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