Sukhdeep Bhangra
Services Rf Professional @Ericsson
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WORK HISTORY
Services Rf Professional @Ericsson
Montreal, QC, CA
Analyze the technical issues reported on 5G and LTE NetworksTroubleshoot to find a suitable solution to solve RF/RAN issues such as KPI degradation, Crashes.Troubleshooting of 5G Fixed Wireless network IssueFind improvements to the product or process including supportability aspectsDeliver issue answer within agreed upon SLA to integration and Customer field teams Deliver consultative handling of integration problems in face to face meetingsProvide mentorship to help junior Support EngineersProvide Root Cause Handling of issue experienced by the customer and improve way of working Travel On-site for network support for special events like Super Bowl or other major events
EDUCATION
GTBKIET
ECE, Electronics and Communications Engineering
ABOUT SUKHDEEP BHANGRA
UMTS/LTE/NR Network Optimization. NW Quality Improvement by Bad KPIs rectification…
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