Suket Jain

About Suket Jain

With over 24 years of cross-industry leadership in Business Transformation and Consulting, I help organizations reinvent how they operate by harnessing the power of Agentic AI, Generative AI, Hyper automation, and Intelligent Process Reengineering. As an Associate Director – Business Transformation, I lead initiatives across Procurement, Supply Chain, and Network Operations that deliver touchless operations, superior customer experience, and measurable cost optimization. My work combines deep domain expertise with cutting-edge AI innovation, enabling enterprises to achieve outcomes once thought impossible.My Expertise Spans- AI-Led Business Transformation – Designing strategies and roadmaps that leverage Agentic AI to optimize end-to-end operations.Intelligent Automation at Scale – Delivering solutions that automate complex workflows while repurposing talent for high-value tasks.Driving Business Outcomes – Aligning technology, process, and people to create measurable improvements in KPIs and business value.Key AchievementsPatent Holder – for scalable automation enabling Touchless Procurement.Repurposed FTEs through AI-driven reengineering initiatives.Delivered $2.5Bn in Client Business Value across global engagements.Created disruptive AI solutions – Catalog Insights, Dispute Predictors, Contract Advisor, Intelligent R2P workflows, and Cycle Time Predictors.Used Celonis to optimize supply chain processes, driving 10%+ OTIF improvement.Transformed critical processes for global clients, delivering 36%–76% productivity gains across billing, contracts, warranty claims, order management, and procurement.Previously, at Tata Communications, I led the consulting function, generating high-margin revenue and delivering over $10 million in savings through cost optimization and automation initiatives. At Wipro, I managed global telecom engagements, IT service management, Pre-sales, PMO setups, and contract governance & quality Management.I lead with a hands-on, data-driven approach and work closely with CxO leadership to drive measurable outcomes.Certified as a Master Black Belt, I am also a Gold Medalist in the Tata Business Excellence Model (TBEM), and have been recognized for performance, innovation, and value engineering throughout my career.I believe transformation is not just about technology—it\'s about people, process, and purpose.#BusinessTransformation #ProcurementExcellence #SupplyChainInnovation #DigitalOperations #GenAI #IntelligentAutomation #Leadership #OperationalExcellence #ContractGovernance

Experience

1. Associate Director Business Transformation at Accenture

   Accenture

   Apr 2018 — Present · Pune, IN

   Global lead for Sourcing & Procurement, Network Services Transformation leveraging GenAI, Agentic AI & Hyperautomation.Delivered $2.5Bn in Client Business Value through enterprise-wide automation initiatives.Repurposed FTEs into strategic roles through AI-driven process reengineering.Achieved 36%–76% productivity gains in procurement, contract management & warranty claims processes.Patent holder for an Intelligent Automation framework enabling touchless procurement.Built and led a team of 60+ transformation professionals driving global digital operation

Education

• TRTC, New Delhi

  4 Year Advanced Diploma in Computer Aided tool engineering, Mechanical Design+ Tool designing.

  1995 — 1999

Skills

• 5s
• Business Management
• Manufacturing
• Minitab
• Business Process
• Quality Management
• Value Stream Mapping
• Process Improvement
• Performance Management
• Itil
• Quality Systems
• Team Management
• Telecommunications
• Product Development
• Six Sigma
• Cost Reduction
• Outsourcing
• Cross-Functional Team Leadership
• Black Belt
• Business Planning
• Operations Management
• Management
• Continuous Improvement
• Business Transformation
• Business Process Excellence
• Training
• Business Process Mapping
• Kaizen
• Sla
• Bpi
• Service Delivery
• Process Engineering
• Process Mapping
• Business Analysis
• Quality Assurance
• Process Development
• Lean Sigma
• Business Process Improvement
• Change Management
• Lean Manufacturing