Sukarno Ivey

Manager, Sales Development Group @Liberty Mutual Insurance

Phoenix, AZ, US
EMAILS
s••••••••@libertymutual.com
MOBILE NUMBERS
+13•••••••91

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WORK HISTORY

Apr 2018 — Present

Manager, Sales Development Group @Liberty Mutual Insurance

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Responsible for the collective on-boarding program across the three Direct Response call centers. I partner with Sales Managers and our Recruiting organization to develop and implement selection strategies across the DRCs. I also partner with Campus Recruiting to source, select, and lead a growing College Internship Program across the DRC. Through direct reports, I provide a focus on driving consistency within the sites by standardizing the delivery of a value-based sales curriculum designed to supplement the skills and knowledge acquired by employees after new hire training.

EDUCATION

2010

University of Phoenix

Bachelor of Science (B.S.), Business Management

2015

Grand Canyon University

Master of Business Administration (MBA), Business Administration, Management and Operations

SKILLS

UnderwritingBusiness Process ImprovementTeam BuildingCustomer SatisfactionGeneral InsuranceContact CentersManagementCoachingSix Sigma Green BeltHuman ResourcesDirect SalesTrainingCold CallingCall CenterHiringMicrosoft OfficeCustomer RetentionProcess ImprovementCustomer ServiceLeadershipAccount ManagementLiabilityAnalysisSalesLife InsuranceCasualtyEmployee BenefitsProperty & Casualty InsuranceSix Sigma Yellow BeltInsuranceRecruitingSales ManagementCasualty InsuranceUmbrella InsuranceCall CentersTeam Leadership

ABOUT SUKARNO IVEY

In my role I establish plans that focus on exceeding both local and organizational goals.…

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Sukarno Ivey — Email, Phone Number & Contact Info | Unifers