Sujit Pattanayak
Senior Manager at Cognizant
- Role
- Senior Project Manager at Cognizant
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Sujit Pattanayak
A competent professional with an overall experience of over 16+ years in Service…
Experience
Senior Project Manager
Jul 2022 — Present · Kolkata, IN
Education
St. Vincent High & Technical School
10th
1983 — 1994
TDB College
Bachelor of Commerce (B.Com.)
1994 — 1999
Skills
- Operations Management
- Performance Management
- Crm
- Call Centers
- Scheduling Tools
- Rfp/Rfi
- People Management
- Capacity Planning
- Service-Level Agreements (Sla)
- Service Delivery
- Business Analysis
- Mis
- Workforce Management
- Contact Centers
- Outsourcing
- Bpo
- Forecasting
- Sla
- Management Information Systems (Mis)
- Customer Resource Management
- Vendor Management
- Quality & Compliance
- Pre-Sales
- Iex Total View/ Aspect Ewfm
- Management
- Service Delivery Management
- Analytics
- Customer Relationship Management (Crm)
- Client Servicing
- Team Management
- Transition Management
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