Sujita Chandran

Senior Business Analyst @Accenture

Chennai, IN

Project CNA Insurance, Aflac Insurance, Zurich Insurance, Houston Methodist, Subway, ExxonMobil, M&S RetailRole Senior Business AnalystKey Responsibilities: • Currently defining acceptance criteria by detailing functional specifications, use cases, workflow/process diagrams, data flow/data model diagrams, and other necessary information.• Facilitating client relationships by organizing regular meetings to collect/document requirements and explore potential solutions.• Synchronizing with Product Managers, the System team, and shared services during sprint planning meetings; clarifying queries for offshore development/test teams, during offshore business hours.• Handling customer engagement through design thinking sessions and rapid prototyping.• Engaging with Product Managers to elucidate user narratives, requirements, functional designs, and priorities.• Playing an instrumental role in pinpointing opportunities for enhancing business operations and procedures.• Extracting requirements/business rules through interactions with marketing teams and extensive research.• Converting complex stakeholder requirements into user narratives with business value & simplifying requisites for the team.Project Senior Business Analyst (Innovation Advisory) in AMBG Innovation Council • Enhanced services and maximized potential returns for existing clients.• Developed comprehensive dashboards to identify potential value opportunities.• Steered design thinking sessions and rapid prototyping.• Played a crucial role in contributing to the client-centric co-innovation initiative for Digital Studio.• Identified opportunities for improvement in business operations/processes as part of the SWD initiative (Sell While Deliver).• Played a vital role as part of the Market Research and Competitor Analysis initiative: