Sujipriya M
ServiceNow Developer | CSA | CAD | CIS- ITSM | GRC | UI Builder
- Role
- Senior Infra Developer at Cognizant
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Sujipriya M
4+ years of experience in ServiceNow Development with a solid background in IT service management and application development. Expertise in ITIL processes, including Incident, Problem, and Change Management. Proficient in scripting, workflow automation, and custom application development, with a strong focus on optimizing service delivery and enhancing user satisfaction. Hands-on design, development, and deployment experience with the ServiceNow platform. End-to-end implementation of ServiceNow products and applications, involving requirements gathering, development, testing, training, and documentation. Knowledgeable in implementing end-to-end Service Catalog, Reports, Incident Management, Change Management, and responsible for ongoing enhancement and testing of the ServiceNow platform. Experience in ITSM customization and configuration, including Business Rules, UI policies, Client Scripts, Workflows, Data loading, Service Catalog development, SLA configuration, Email Notification configuration, and Reports and Dashboards configuration.
Experience
Senior Infra Developer
Jan 2025 — Present · Coimbatore, IN
Education
E.A.B.government Higher Secondary School
Secondary School Leaving Certificate
SNS College of Engineering
B.Tech, Information Technology
2016 — 2020
E.A.B.government Higher Secondary School
Higher Secondary Certificate, Bio maths
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