Sujesh Shrestha
Hospitality Executive & Hotel General Manager | Driving Operational Excellence, Guest Satisfaction & Team Performance | MBA Candidate (Class of 2027)
- Role
- Hotel Manager at Grand Inn Hotel
- Location
- Fargo, ND, US
- LinkedIn followers
- 500 followers
Experience
Hotel Manager
May 2020 — Present
Direct all hotel operations (front office, housekeeping, guest services) to deliver high-quality guest experiences.Implemented financial controls and operational efficiencies, reducing expenses by 7% annually.Increased positive guest satisfaction scores by 15% and improved occupancy rates by 8% year-over-year.Lead and mentor a team of 20+ employees, improving retention and reducing turnover by 10%.
Education
Ace Institute of Management
M, management
2005 — 2007
Minnesota State University, Moorhead
Bachelor of Science (B.S.), International Business,
2009 — 2014
New England College
Executive MBA, Business Administration and Management, General
Skills
- Hospitality
- Facilities Operations
- Employee Relations
- Budgets
- Outlook
- Catering
- Telephone Skills
- Visio
- Microsoft Powerpoint
- Facilities Management
- Recruiting
- Operations Management
- Hiring
- Management
- Team Building
- Time Management
- Cashiering
- Marketing
- Dietetics
- Data Entry
- Training
- Customer Satisfaction
- Customer Service
- Powerpoint
- Microsoft Excel
- Contract Negotiation
- Medical Nutrition Therapy
- Teamwork
- Food Service
- Microsoft Word
- Team Leadership
- Purchasing
- Critical Thinking
- Leadership
- Event Planning
- Inventory Management
- Negotiation
- Merchandising
- Social Networking
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