Sujeong Yi
Senior Product Designer @Revolut
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WORK HISTORY
Senior Product Designer @Revolut
London, GB
Design AI-powered chat, internal agent tools (CRM, task management), and private banking chat experiences to enhance user satisfaction and operational efficiency.
EDUCATION
Hongik University
Bachelor of Arts - BA, Printmaking
Hongik University
Master of Arts - MA, Design and Visual Communications, General
ABOUT SUJEONG YI
As a seasoned Product Designer with 10 years of hands-on experience researching users and crafting products, I have a proven track record of setting high standards for design quality and strategy. I take a proactive approach to shaping product roadmaps, encouraging cross-functional collaboration and bringing an unwavering attention to detail to my work. My dedication to delivering exceptional user experiences has led to successful product launches and increased user satisfaction.At Grab, my impact in 3 work streams had contributed significantly to Grab Support team completing its first 2-year product roadmap (20••••21) in 2022, which achieved 53% prevention/automation of support contacts and generated $28M yearly.
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