Sujeet Singh
Technical Management Professional@BT l Ex-Godrej l Ex-HCL l Ex-Bose
- Role
- Subject Matter Expert at BT Group
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Sujeet Singh
Experienced IT Team Leader possesses excellent leadership skills and a highly analytical. Sound communication skills and good ability to multitask allow for skilled delivery of IT solutions. Has a Bachelor\'s degree in Computer Science and Engineering along with 14 years of progressively responsible positions in Audio- Video industry. Standardized AV/VC operation and Implementation of AV rooms. Managing a team of support engineer. Accountable for AV projects planning, implementation and delivery. Continuous service improvement, reduced SLA breach and change related errors, better business/IT strategy linkage. Actively worked on deployment of Zoom rooms and CRC rooms. Analysing and preparing SLA dashboard, Service delivery report, Incident dashboard report, Weekly team report and presenting it to the client and internal leadership. Managed large projects of Audio-Video and networking - Hotels, Airports, Corporat e offices and Large Homes. Sound in managing overall projects of office automation and hospitality management while ensuring high quality standards. An effective communicator with exceptional analytical and technical skills with the ability to relate to people at any level of business and management. Gained proficiency in Project Management, Services, Revenue generation from AMC and Pre-sales of Audio-Video products- CISCO, POLYCOM, LIFESIZE, ZOOM, CRESTR ON, AMX, BOSE, CLEARONE,JBL,SOUNDCRAFT,BEYERDYNAMIC, SHURE, SAMSUN G, LG, SONY different types of Projectors.etc Leading the change management team. Service Asser & Configuration Management. Major Incident Manager.
Experience
Subject Matter Expert
Dec 2015 — Present · Kolkata, IN
Team Leader-Managing a 12 member of support engineer. Continuous improvement, reduced SLA and Escalation handling. Activley worked with the implementation team of Zoom and Cisco. Analyzing and preparing SLS dashboard, Incident dashbo ard, Service delivery reports and presenting it to the clien t and internal leadership. WFM management and team reporting. Co-ordination with vendors and technical team for remot e support on AV technologies( 450+…
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.