Sujeet Singh
Operations Manager @GIVA
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WORK HISTORY
Operations Manager @GIVA
Drive Business Performance– Achieve sales targets, monitor KPIs, and implement growth strategies across all assigned stores.2. Lead Teams– Guide and mentor Team, ensuring consistent team productivity, morale, and accountability.3. Ensure Operational Excellence– Enforce SOPs, maintain store hygiene, manage audits, and ensure smooth day-to-day operations.4. Monitor Inventory & VM Standards– Oversee stock levels, minimize shrinkage, and ensure visual merchandising is aligned with brand guidelines.5. Enhance Customer Experience– Drive NPS, handle escalations, and ensure all stores deliver excellent customer service.6. Reporting & Coordination with HO– Share performance reports, coordinate with HR, VM, and supply chain teams for smooth execution of store plans.
EDUCATION
Institute of Hotel Management, Gwalior
Bachelor's degree, Hospitality Administration/Management
Suresh Gyan Vihar University
Master of Business Administration - MBA, Operation and Product management
Indira Gandhi National Open University
Bachelor's degree
ABOUT SUJEET SINGH
I am Sujeet, an experienced retail professional with 9 years of diverse experience…
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