Sujay Patil

Operations Manager @Uber

Role: Operations Manager at Uber
Location: Pune District, MH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Sujay Patil

Results-driven Operations Manager with 8+ years of experience leading transportation…

Experience

Operations Manager
Uber
May 2024 — Present · Pune, IN
Manage end-to-end employee transportation operations for over commuters across the client.Supervise deployment of cabs for login and logout shifts, ensuring 100%on-time pickups and drops.Coordinate with ground team (tracking, parking, dispatch) to maintainvehicle movement and service SLAs.Integrate GPS and SOS APIs with client systems for real-time trackingand safety alert responses.Lead daily shift briefings for drivers, ensure vehicle documentation, andconduct spot audits.Handle escalations, incident management, and client coordination forprompt resolution.Analyze operational data to optimize routes, minimize idle time, andmanage costs effectively.Prepare daily and weekly performance summaries for stakeholders.Managed transport operations across Pune regions, ensuring 100%vehicle and driver complianceAddressed real-time vehicle shortages and employee escalations,maintaining high service standards.Handled and escalated the problems of more than partners witha good track record of a 4.9/5 rating in the given TAT.Led successful transition of fleet tracking system to API-integratedplatform.Oversee daily operations of employee transportation services,managing a fleet of 400 vehicles serving employees acrossmultiple routes.

Education

Savitribai Phule Pune University
HSC
2011 — 2012
Dr. Babasaheb Ambedkar Technological University
Bachelor of Technology - BTech
2012 — 2016

Contact information

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Current company

Uber

Internet Marketplace Platforms · 10K employees · Founded 2009 · 1455 3rd St, San Francisco, California, 94158, US

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

uber.com

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About Sujay Patil

Experience

Operations Manager

Education

Savitribai Phule Pune University

Dr. Babasaheb Ambedkar Technological University

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