Sujan Shrestha
Department Manager @Memon Supermarket
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WORK HISTORY
Department Manager @Memon Supermarket
Pickering, ON, CA
Manage the overall functioning of the dairy and frozen sections, ensuring smooth day-to-day operations.*Hire, train, schedule, and supervise department staff to ensure adequate coverage and high performance.*Monitor stock levels, manage orders, and reduce shrinkage through accurate tracking and rotation (FIFO).*Create attractive product displays and ensure planogram compliance to boost sales and customer appeal.*Handle escalated customer concerns and ensure consistent delivery of excellent service by the team.*Analyze sales reports, set department goals, and implement strategies to increase revenue and reduce waste.*Enforce food safety, temperature monitoring, and health regulations to ensure a safe shopping environment.*Implement in-store promotions, markdowns, and seasonal changes in alignment with head office directives.*Manage department expenses, control labor costs, and meet financial targets within budget limits.
EDUCATION
Nepal Commerce Campus
Bachelor of Business Administration - BBA
Lambton College
Postgraduate Degree
ABOUT SUJAN SHRESTHA
I have developed a strong foundation in the FMCG and retail industry through hands-on experience in fast-paced store environments. My journey began with frontline roles that sharpened my customer service, merchandising, and inventory management skills. Over time, I progressed into leadership positions where I managed teams, optimized product placement, and ensured compliance with food safety standards. Currently, I am working as a Department Manager in the Dairy/Frozen Department, where I lead daily operations, drive sales performance, and maintain high standards in product quality and customer satisfaction. I am passionate about retail excellence and continuously seek ways to improve efficiency and team performance.
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