Sujan Kumar

About Sujan Kumar

As a Program Manager at LinkedIn, I leverage my MBA in Media Management and over 7 years of experience in program management to deliver high-quality support for LinkedIn members and clients. I work with the vendor teams to set up the global customer support programs for success. I also engage regularly with stakeholders to identify opportunities for program expansion and process improvement.I also collaborate with cross-functional teams to meet the required deliverables, create program and training plans, set up process flows, identify reporting metrics, and optimize vendor resource spending.I have the experience of managing the in-house and vendor teams supporting the campaign setup, provisioning, and optimization of media products for LinkedIn Talent Solutions\' clients. I optimized operational processes, drafted SOWs for vendors, assisted with contract management, change orders, and invoicing. I have played a key role in the expansion of the Media Operations support for LinkedIn China Talent Solutions sales team to drive value. I am passionate about delivering exceptional customer service and driving business growth through effective program management.I also like to write movie reviews, blogs and articles in my spare time. I love watching and playing football and love experimenting with food recipes.3Hs (Honesty, Humour and Humility) is my mantra for establishing great relationships at work.

Experience

1. Linkedin

   Present

Education

• Cardiff University / Prifysgol Caerdydd

  Media Management MBA, Business, Management, Marketing, and Related Support Services

• HKBK Group of Institutions

  Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering

  2008 — 2012

Skills

• Social Media Marketing
• Microsoft Sql Server
• IT Project & Program Management
• Strategic Marketing
• Market Research
• Java
• Digital Marketing
• Creative Writing
• Search Engine Optimization (SEO)
• Javascript
• Public Relations
• Internal Communications
• Business Strategy
• Database Administration
• Microsoft Word
• Global Communications
• Sql
• Social Media
• Report Writing
• Marketing Communications
• Html
• Agile Methodologies
• Team Building
• Management
• Business Analysis
• Windows
• Marketing
• Microsoft Powerpoint
• Corporate Communications
• Microsoft Office
• Sales
• Email Marketing
• Mysql
• Customer Service
• Linkedin
• Powerpoint
• Microsoft Excel
• Teamwork
• Team Management
• Digital Media