Sujan Karmacharya
IT Management and Operations | Systems and Network Administration | CISSP | MCSE | CompTIA A+, Network+, Security + | CCNA
- Role
- AVP, Systems Engineer Manager at Texas Capital
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Sujan Karmacharya
Senior IT Leader and Systems Engineer with 25+ years of experience directing large-scale,…
Experience
AVP, Systems Engineer Manager
May 2025 — Present · Dallas, TX, US
Led and managed the desktop support team at Texas Capital, ensuring high-quality service delivery. Conducted performance evaluations and provided career development opportunities for support team.• Developed and implemented support policies, procedures, and documentation to streamline operations. Kept up-to-date on industry best practices and technologies for deployment. • Monitored and analyzed support metrics to drive continuous improvement and enhance customer satisfaction.• Co-ordinated with other IT teams and support departments for seamless IT desktop support operations.
Education
Charles Sturt University
Masters in Information Systems Security, Computer and Information Systems Security/Information Assurance
2009 — 2011
Skills
- Network Security
- Architecture
- Project Management
- Network Administration
- Infrastructure
- Linux
- Microsoft Office
- Unix
- Windows Server
- Team Building
- Security
- Customer Service
- Web Development
- Cisco Technologies
- Network Design
- Microsoft Sql Server
- Computer Forensics
- System Administration
- Vendor Management
- Negotiation
- Networking
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