Sujan Chittanahalli Shivaram

Project Manager @Techno Physik Group

Essen, DE

Customer Relationship Management and Base MaintenanceEffectively managed customer care operations and maintained a strong customer base- Strategic Market ExpansionSpearheaded the strategic expansion of market shares by actively and targetedly acquiring new customers, with a particular focus on the Asia and UAE regions- Quality Management SupportCollaborated with production plants to further develop and implement robust quality management processes- Consultation for Development ManagersAdvised development managers on new project and product applications to enhance overall project success- Portfolio Requests ClarificationResponsibly addressed and clarified inquiries related to the standard portfolio- Creditworthiness MonitoringMonitored and reported changes in the creditworthiness of customers to ensure financial stability- Customer Training and SeminarsConducted comprehensive customer training sessions and seminars to enhance product understanding- Offer PreparationCommercially and technically prepared offers for the standard product range, ensuring accuracy and competitiveness- Proposal TrackingTracked and managed proposals to optimize conversion rates and client satisfaction- Development Project CoordinationSteered and coordinated development projects to ensure timely and successful completion- Market Analysis and Strategy ImplementationObserved and analyzed market trends and competitive situations, implementing corporate strategies independently- Goal Setting and ImplementationIndependently set and achieved corporate goals with professional support from development, product management, and internal sales departments- Trade Fair ParticipationActively participated in trade fairs and specialist lectures, providing trade fair stand services upon request.