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Current company Convin
Software Development · 138 employees · Founded 2020 · Bengaluru, Karnataka, India
Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue. It uses AI agents and conversation intelligence to automate conversations across voice and text, support customer-facing teams in real time, and analyze 100% of customer conversations across channels to generate actionable insights. This helps businesses improve sales, customer satisfaction, collections, performance, operational efficiency, and overall customer experience while reducing costs.
Convin is a Bengaluru-based company founded by four IIT Delhi alumni who recognized the untapped value of customer conversation data. The company helps global businesses across industries drive measurable improvements across revenue growth, compliance adherence, agent productivity, faster ramp-up time, and reduced handling effort. Convin is backed by leading investors including Kalaari Capital. For more information, visit www.convin.ai.