Suheeta Chatterjee
Sr Manager Strategic Account Management at Delhivery | Expert in end-to-end supply chain solutions
- Role
- Sr Manager Strategic Account Management (Enterprise Solutionse2e Supplychain) at Delhivery
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Suheeta Chatterjee
Steering the helm at Delhivery, my role as Sr Manager in Strategic Account Management focuses on expanding our footprint within the FMCG sector. With a solid educational foundation from the Indian Institute of Management in Kozhikode, my leadership is grounded in a strategic approach to end-to-end logistics. We\'ve achieved a remarkable improvement in service SLAs, driving revenue through precise client relations and robust business development strategies.My expertise extends to crafting compelling solutions that resonate with top-tier management, including C-level executives. A certified Six Sigma Green Belt, I apply a methodical lens to process optimization, enhancing customer satisfaction and contributing to a sustainable growth trajectory. The collaborative efforts of our team have led to a notable increase in customer retention and a proactive commitment to continuous improvement.
Experience
Sr Manager Strategic Account Management (Enterprise Solutionse2e Supplychain)
Apr 2024 — Present · Gurugram, IN
Managing end to end strategic accounts of the company with a key focus on FMCG verticals. Skilled in client relations, end to end logistics, meeting defined business level service SLA’s and also driving revenue and overall expansion of the account. Excellent management skills and communication skills. Business development including both cross selling and upselling of end to end Supplychain services. Solutions selling and skilled in negotiation and presenting proposals to top tier management. Dealing with CXO”s and CTO”s in the business. Responsible for value addition with respect to continuous improvement and meeting service level SLA’s as per client requirement.
Education
Indian Institute of Material Management
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
2018 — 2020
Indian Institute of Management, Kozhikode
MBA in supply chain and logistics management , Logistics, Materials, and Supply Chain Management
2020 — 2021
Carmel High School
Management Science
2004 — 2012
Nshm College of Management and Technology
BBM in Supply Chain Management , Logistics, Materials, and Supply Chain Management, Strategic Planning, Global Operations,Channel
2012 — 2015
Skills
- Microsoft Excel
- Timely Decision Making
- Microsoft Powerpoint
- Time Management
- Strategic Thinking
- Always Punctual
- Order Fulfillment
- Logistics Management
- People Skills
- Distribution Center Operations
- Creativity
- Critical Thinking
- Open Minded
- Teamwork
- Work Force Management , Team Management, Global Operations
- Team Management
- Team-Oriented
- Determination
- Goal Oriented
- Operations Management
- Advanced Excel
- Project Management
- Sap Erp
- Strategic Planning
- Analytical Skills
- Supervising
- Management
- Accountability
- Training
- Logistics
- Dependable Team Player
- Patience
- Supply Chain Management
- Thinking Outside the Box
- Integrity
- Microsoft Office
- Multitasker, Multichannel Distribution, Vendor Management
- Creative Solutions
- Materials
- Result Oriented
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