Suhasini B.
Senior Vice President - Digital Business & Transformation - Senior Product Lead
- Role
- Senior Vice President Digital Business & Transformation Product Head Neo for Business at Axis Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Suhasini B.
Digital banking leader with 20+ years of experience in the BFSI domain, driving impactful solutions across product management, client experience, sales, and process re-engineering. Currently leading digital transformation for the MSME segment through mobile and internet banking platforms—building intuitive, scalable solutions that address real customer needs.Certified Usability Analyst (Human Factors International) with deep expertise in user-centered design, agile execution, and cross-functional leadership. I specialize in turning complex business challenges into simple, high-impact digital journeys that deliver measurable value.
Experience
Senior Vice President Digital Business & Transformation Product Head Neo for Business
Feb 2025 — Present · Mumbai, IN
Spearheading product strategy and development for MSME-focused digital platforms, including mobile and internet banking.Designing intuitive, scalable journeys that address key MSME pain points across onboarding, servicing, and transactions.Driving adoption and engagement through continuous UX optimization, customer feedback loops, and agile enhancements.
Education
Human Factors International
Certified Usability Analyst, UX
2018 — 2018
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