Suhas Hiraskar

About Suhas Hiraskar

Diving deep into tech solutions that scale—thanks to a blend of programming skills and a knack for vital digital infrastructure. Hello! I\'m Suhas Hiraskar from Bangalore. With a robust background in Computer Science and hands-on experience at Itron Inc. as a System Engineer, my days are filled with solving complex tech riddles. I\'m not just about codes and commands; I orchestrate seamless digital experiences—enhancing everything from corporate SOPs to system scalability.Using technologies like React.js, NodeJS, and Ansible, I focus on crafting tools and processes that aren\'t just efficient but also forward-thinking. My journey from MSc in Computer Science to managing challenging IT projects, including automated IT workflows and API testing automation frameworks, highlights a path guided by curiosity and dedication.Beyond troubleshooting and upgrades, I’ve significantly cut down deployment times and improved system reliability through automation, leveraging cloud resources effectively. With every line of code and strategic decision, my goal is to ensure robust, scalable, and innovative tech environments.Whether it’s integrating cutting-edge tech into existing systems or pioneering new infrastructure with Terraform and Azure, I aim to make a robust impact that goes beyond usual expectations. Eager to explore how we can create something impactful together? Let\'s connect!

Experience

1. System Engineer (Contractor)

   Altera Digital Health

   Apr 2025 — Present · Vadodara, IN

   HealthCare IT | Application and infrastructure Role SummarySystems Engineer responsible for proactive monitoring, incident management, and infrastructure support in a mission-critical healthcare environment. Ensured high availability, performance stability, and SLA adherence across application, database, and server layers. Key Responsibilities• Proactively monitored application, server, and database health using AppDynamics, LogicMonitor, Azure Monitor, and Grafana to ensure 24/7 system availability.• Performed first-level troubleshooting across Windows Servers, IIS, MS SQL Server, and Azure environments.• Conducted SQL database health checks, basic query performance analysis, backup validation, and connectivity troubleshooting using SSMS and T-SQL.• Diagnosed issues related to DNS, DHCP, Active Directory, clustering, VMware, Citrix, and network infrastructure, escalating with detailed evidence to L2/L3 teams.• Supported and monitored HL7-based healthcare interfaces to ensure uninterrupted data exchange between critical hospital systems.• Participated in Major Incident bridges, assisting in impact assessment, real-time coordination, and Root Cause Analysis (RCA).• Managed incident lifecycle using ServiceNow, ensuring accurate documentation, SLA compliance, and knowledge base updates.• Collaborated with engineering teams during patch cycles, upgrades, and change implementations.• Maintained comprehensive technical documentation aligned with ITIL best practices.• Supported 24x7 on-call operations and proactive alert handling to minimize downtime.

Education

• Rani Channamma University (RCUB)

  Bachelor's of Computer Application - BCA, Computer application

• Rani Channamma University (RCUB)

  Master's degree, Computer Science