Suhani Sahare
Customer Support Lead @Stylish Wodrobe
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WORK HISTORY
Customer Support Lead @Stylish Wodrobe
Nagpur, IN
Handling customer queries via chat, email, and calls.•Managing returns, refunds, exchanges, and RTO cases.•Overseeing website operations – product uploads, catalog updates, and monitoring website performance.•Managing software tools & integrations used for operations and customer support.•Coordinating with different teams to ensure smooth order processing.•Awarded as Most Valuable Player of the Team (2025).
EDUCATION
J D College of Engineering & Management
Bachelor of Technology
Dr. Babasaheb Ambedkar Technological University
Bachelor's degree, Information Technology
ABOUT SUHANI SAHARE
I am working at Stylish Wodrobe, where I look after both customer support and e-commerce operations.My role goes beyond handling customer queries. I also manage the website backend, product uploads, software tools, and daily operations monitoring.Over the last 2 years, I have built expertise in balancing customer satisfaction with smooth digital operations. From solving customer issues to ensuring the website runs seamlessly, I enjoy contributing to both the customer journey and the operational growth of the brand.Being recognized as the Most Valuable Player of the Team (2025) was a proud milestone in my journey, motivating me to keep learning and delivering value.
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