Suhail Wahajuddin
Manager, Implementation @ADP
Signup · Get unlimited contacts
WORK HISTORY
Manager, Implementation @ADP
Hyderabad, IN
Define, develop and deploy mechanisms to expedite the delivery of the Backlog• Take ownership of a global Starts target for the year• Analyse existing pipeline and backlog, identify opportunities to expedite delivery and utilize existing Implementation resources to deliver required Starts within the year.• Make recommendations for Process changes/Enhancements for more expedient longer term SL deliveryManage delivery of high quality and timely implementation of Client entities in implementation:• To stand as ADP single point of escalation facing the Client for the implementation projects in the SL implementation team.• To facilitate efficient global implementation of ADP Streamline across the Client organization for Global clients.• To solve potential issues that may prevent the satisfactory and timely completion of the global implementation for clients.• Ensure services are provided according to contractual commitment and Service Level Agreements.• Ensure optimal transition from Implementation Management team to Account Management team.Manage the client relationship in order to develop satisfaction and loyalty:• Coordinate and attend client relationship meetings such as operational meetings and client workshops.• Coaching Implementation Coordinators to ensure regular client meeting, reporting activity, operational issues as well as asking level of satisfaction of Hub and Partner level.• Coach clients on managing their subsidiaries in their organizational transformation efforts during the implementation phase.Ensure management of Client Services for Implementation:• Organize implementation continuity, and coordinate the implementation workload.• Act as escalation point for Implementation Coordinators, Project Office and exceptionally from Partner Managers.• To perform progress meetings with the implementation coordination team, and the operations Manager in order to discuss about team progress, challenges and needs.
EDUCATION
Osmania University
B.Com, Commerce
ABOUT SUHAIL WAHAJUDDIN
Experienced implementation and portfolio leader with 19+ years of success driving global payroll transformation, agile delivery, and governance excellence across complex technology environments. Passionate about turning strategy into execution — I’ve led the end-to-end rollout of ADP Celergo across 30+ global entities, improving delivery timelines and client satisfaction by 25%. Known for building cross-functional alignment, optimizing processes, and enabling value-based decision-making that consistently advances business outcomes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.