Suguna Shetty
Telecom-Hospitality CS Team, Nodal/AA(TRAI), IT Recruitment-Business Development Support & Coordination, Finance Support (Collection) & Reconciliation, Managing Candidate Engagement, Audit & Support- Delivery Team.
- Role
- Account Manager at Growel Softech Pvt Ltd
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Suguna Shetty
A Professional with over 16 years experience primarily in Telecom, IT/Non-IT Recruitment…
Experience
Account Manager
Mar 2022 — Present · Pune, IN
Audit of & Support to Delivery Team • Coordination with Client POCs and Delivery team for Candidate Interview setup. • Auditing the Candidate Pool generated for match of Job Description provided by Client POCs. • Auditing the post interview feedback received from Client POCs. • Review Analysis of Delivery Team Reports Leading and Managing Candidate Engagement process • Engaging and managing the candidate’s lifecycle. Managing and coordinating their entire HR related requirements like attendance tracking, salary release and resolution, next project allocation, exit process, feedback reviews and full and Final settlement • Analyzing reasons of candidate’s early attrition using their exit interview data. • Auditing the process of candidate’s pre-joining, induction, initial onboarding and post joining. • Reviewing candidate’s attendance reports, Project allocations, Salary process, etc. Business Development Support and Coordination • Generating new Client leads through professional network platforms (like LinkedIn), Initiating primary connect and groundwork for Sales Account Managers. • Continuous Follow through and Coordination with Sales Account Managers and Operations for fulfilling requirement of existing as well as new clients Finance & Accounts Coordination, Reconciliation and Execution • Reconciling Daily and Monthly Reports on Purchase Orders and Invoicing to clients • Coordination, Support and Follow through for Client Agreements, payments, Invoice approvals, technical assistance, etc. • One Point Contact for HR, Finance & Accounts, SAP team, Client Representatives
Education
Little Flower, Thane
SSC
1980 — 1992
Lawkim Limited
Diploma of Education
University of Mumbai
Bachelor of Commerce (B.Com.)
1994 — 1997
St John the Baptist, Thane
HSC
1992 — 1994
Skills
- Internet Protocol (Ip)
- Voice Over Ip (Voip)
- 3g
- Team Management
- Telecommunications
- Value-Added Services (Vas)
- Gsm
- Wireless Technologies
- Managed Services
- Vendor Management
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