Sugar Ray Hall

About Sugar Ray Hall

I’m a proven Sales professional who has a positive attitude and the ability to excel…

Experience

1. Sr Customer Experience Representative

   Ingram Micro

   Mar 1994 — Present · Buffalo/Niagara, NY, US

   My primary focus is building and maintaining relationships with existing customers, additionally I have direct account ownership. I am responsible for being the primary point of contact for customers to identify and address complex sales opportunities and resolve account related transactional issues. I Identify and communicate complementary add-on and cross-selling opportunities to partners by leveraging detailed knowledge and understanding of Ingram Micro’s products, programs, and services. I proactively and professionally recommend and sell programs, products and services to customers that meet their objectives while also supporting Ingram Micro promotions and campaigns. Vibrant, results –driven sales strategist with a 20+ year record of achievement and demonstrated success driving multimillion –dollar revenue growth while providing visionary sales leadership in highly competitive markets. Solid track record securing business with increased revenue over the competition Tenacious in building new business, securing customer loyalty, and forging strong relationships with resellers and our vendor partners. Leveraged company value adds to drive consistent sales /revenue for the company bottom-line and improving client satisfaction, appreciation, and customer retention. Outstanding communication, networking, selling, customer service, and negotiation skills. Top-producer with distinguished record of accomplishment in sales and client/relationship management. Earned multiple Ingram Micro President Club outstanding performance awards. Elevated Progression edited and updated my profile. More information can be found here: ElevatedProgression.com

Education

• Canisius College -BA

  Bachelor of Art & Bachelor of Sociology

  1981 — 1985

Skills

• Account Management
• Athletic Training
• Salesforce.com
• Managed Services
• Software as a Service (Saas)
• Demand Generation
• Go-to-Market Strategy
• Sales
• Direct Sales
• Channel
• Saas
• Business Alliances
• Resellers
• Channel Partners
• Sales Process
• Channel Sales
• Sales Enablement
• Enterprise Software
• Athletic Performance
• Athletics
• Storage
• Solution Selling
• Data Center
• Cloud Computing
• Sales Operations