Suganya Selvarasah

Customer Portfolio Manager @Concentrix

London, GB

I manage a portfolio of key client accounts, focusing on building strong relationships, driving account growth, and ensuring customer satisfaction. I collaborate with cross-functional teams to deliver tailored solutions, monitor client performance, and proactively address needs to optimize success-Client Management: Serve as the main point of contact, ensuring client satisfaction and long-term retention-Account Growth: Identify upsell/cross-sell opportunities to enhance client value and drive revenue-Strategic Support: Develop and execute strategies to align client goals with business offerings-Collaboration: Work closely with sales, marketing, and support teams for seamless service delivery.