Suganya Chandrasekaran
Customer Service Representative @Tsys Managed Services Emea
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WORK HISTORY
Customer Service Representative @Tsys Managed Services Emea
Supporting Nationwide Banking Society CustomersIn my current role, I am helping customers with their credit card queries such as payments, balance transfer, and transactions. I make sure customers get clear and accurate information.My role includes supporting customers with lost or stolen cards, explaining interest rates, and guiding them through payment plans. I focus on solving issues quickly while keeping customers informed and reassured.This experience has helped me build strong communication and problem-solving skills, while ensuring excellent customer service and trust in every interaction.
EDUCATION
Pondicherry University
Bachelor of Technology - BTech, Information Technology
ABOUT SUGANYA CHANDRASEKARAN
Customer-focused professional currently working as an Energy Specialist at Octopus…
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