Suganya Paramasivam
TPM @ CloudIQ Technologies for VCA Animal Hospitals | Certified SAFe® 6 Agilist | Certified SAFe® POPM 6.0 | Business Agility, Delivery Excellence & Continuous Process Improvement
- Role
- Technical Project Manager at CloudIQ Technologies
- Location
- Naperville, IL, US
- LinkedIn followers
- 500 followers
About Suganya Paramasivam
Agile Project Management Professional | SAFe® 6 Agilist & POPM Certified | Digital…
Experience
Technical Project Manager
Feb 2024 — Present · Chicago, IL, US
As a Technical Project Manager at VCA Animal Hospitals, I am successfully leading web and mobile application initiatives to enhance veterinary care services and improve the overall customer experience. My expertise lies in managing cross-functional teams, integrating advanced IT solutions, and ensuring seamless project execution across the US and Canada. I am adept at leveraging technology to drive efficiency, client engagement, and better health outcomes for pets.Accomplishments : Enhanced Pet Profile Features:Led the project to implement enhanced pet profile features on the VCA Animal Hospitals website, resulting in a 40% increase in user engagement and improvement in customer satisfaction. The enhancements streamlined clinic operations by reducing the administrative workload associated with managing pet records.
Education
Madras Institute of Technology
Master of Business Administration (MBA)
2014 — 2016
KCG College Of Technology
Bachelor's degree
2009 — 2013
Skills
- Microsoft Excel
- Sap Abap
- Sap Erp
- Software Development
- Sql
- Microsoft Word
- Training Delivery
- Xml
- Sap Sd Module
- Microsoft Office
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