Suganiya Selva Jawahar
Software Engineer @Prodapt Solutions | Data Scientist
- Role
- Software Engineer at Prodapt
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Suganiya Selva Jawahar
I am a passionate Data Scientist dedicated to transforming client data into actionable…
Experience
Software Engineer
Jan 2023 — Present · Chennai, IN
Performed voice to text transcription on Genesys call recordings and then applied TFIDF vectorization technique to label it into suitable issue category. Remote fixes can be performed with the help of labels. Detecting is there a roadways inbetween MST and ONT to estimate the delay period in installation as soon the customer enquires for connection in prior Designed a Installation Manual pdf chatbot where any questions related the installation can be asked using Langchain module. Also language translation can be done
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