Sugam Mavi
Senior TechOps Engineer at Paytm Payments Bank | Fintech | ex - Paytm | ex -IKYA Human Capt.
- Role
- Senior Technical Support Engineer at Paytm Payments Bank
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Sugam Mavi
Experienced TechOps/Tech Support Engineer with a demonstrated history of working in the fintech industry. Skilled in Amazon Web Services (AWS), Linux, MySQL, JIRA, Confluence, Kibana, Grafana, Jenkins, Microsoft Office, and Customer Support etc. Have an experience in handling Higher Management/Urgent Escalations, NCH, BO, RBI, Nodal and Govt account queries along with incident reporting and monitoring. Capable of working in 24x7 environment, providing trainings, and leading a team.
Experience
Senior Technical Support Engineer
Oct 2023 — Present · Noida, IN
Education
Indira Gandhi National Open University
Master's degree, Tourism and Travel Services Management
2017 — 2019
Deen Dayal Upadhyaya College
Bachelor of Arts (B.A.), English Language and Literature, General
2013 — 2016
Greenfields public school, Dilshad Garden
Science
2009 — 2013
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