Sufiyan Mbalire
Casual Events Host @Nec - Nation S Experience Capital
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WORK HISTORY
Casual Events Host @Nec - Nation S Experience Capital
Birmingham, GB
Welcoming guests to the venue (ICC)Greet customers upon their departure Ensuring all health and safety regulations are followed at all times.Meet & Greet guests, offer assistance/directions, answer questions and interact with guests.Providing personalised service and assistance for large parties of guests and VIPs.Ensure that all experiences are delivered in a safe environment, escalating any concerns.Assist in developing new initiatives to ensure the provision of outstanding customer service.Provide direction and guidance to visitors, and fellow employees, as required in an emergency to a place of safety ensuring safe exits from the venue. To work in NEC box offices, the NEC National Exhibition Centre, Resorts World Arena, Utilita Arena Birmingham with opportunities to work at other entertainment, sporting, and exhibition venues across the country.
EDUCATION
Makerere University
Bacheclors in Computer Science and Business Studies
Makerere University
Certificate in Business Process Outsourcing
ABOUT SUFIYAN MBALIRE
My expertise lies in providing excellent and a memorable Customer/Experience with strong inner motivation and sharp sales insight, I excel at implementing effective sales strategies and achieving outstanding levels of customer service, satisfaction, and retention.
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