Sufia Aini

Customer Support Lead | 3+ yrs in EdTech | Escalations & Refunds | CRM (HubSpot, Zoho, Navision) | Live Chat, Tickets & Sales Support | Team Management & CX Excellence

Role
Customer Support Team Lead at The Knowledge Academy
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sufia Aini

As a driven and enthusiastic Customer Support Team Lead with over three years of…

Experience

  1. Customer Support Team Lead

    The Knowledge Academy

    Apr 2024 — Present · Bengaluru, IN

Education

  • Indian Public School

    10th

    2014 — 2016

  • Institute of Hotel Management (IHM)

    BSC

    2019 — 2022

  • Institute of hotel management catering technology bhopal

    BHM

    2019 — 2022

  • Al-Shams Millia College

    Intermediate

    2016 — 2018

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Sufia Aini — Customer Support Team Lead at The Knowledge Academy in Bengaluru, KA, IN | Unifers